Information Technology

The IT Department is responsible for the design, development, implementation, maintenance and support of all information technology resources at HKS. This includes network services, data center operations, desktop and administrative applications, multi-media technology, telecommunications, research computing and classroom technology.

Need more IT Information?

The HKS Community can find additional information, documentation and a listing of services offered by IT by visiting the Information Technology site on KNet

The IT Department is led by Steve Duncan, the Director of IT, who reports to the Associate Dean and Chief Information Officer, Don Oppenheimer. The Department consists of 28 staff and is divided into six functional teams:

  • Applications Development
  • Operations
  • IT Help Desk (for faculty, staff and fellows)
  • Student Tech Support
  • IT Procurement
  • Media Services

IT Help Desk
(617) 495-DESK (3375)

Student Tech Support
student_support@hks.harvard.edu

Emergency Pager
(617) 746-8793

Media Services
(617) 495-0493

Don Oppenheimer
Associate Dean and Chief Information Officer
(617) 496-3291