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What is an Ombudsperson?
An Ombudsperson is someone who informally and impartially assists students, faculty and staff in achieving resolutions to problems. HKS Ombudspersons are chosen by the school community. The services of the Ombudsperson do no replace formal grievance processes at the HKS; rather, they are an additional option.
What kinds of conflict are brought to an Ombudsperson?
An Ombud's office is a confidential place to discuss any problems or conflict. Issues brought to the Ombudsperson typically concern:
What does an Ombudsperson do?
Who can use an Ombudsperson?
You are eligible and welcome if you are affiliated with the Kennedy School as a:
How do I contact an Ombudsperson?
You may schedule an appointment with the Ombudsperson of your choice either in person, by telephone or e-mail. Ombuds will not handle third party questions; you must make personal contact with the Ombudsperson. Click here for the list of Ombuds.