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This section includes book reviews, book chapters, case studies, and other publications by Hauser affiliates.
On Your Bike! Using Marketing Mix to Drive Successful Bicycle Sharing Programs in Europe
Nathalie Laidler-Kylander, Steven Strauss, and Laura Winig
European municipalities, eager to increase the use of environmentally friendly forms of public transportation, offered bicycle sharing programs as adjuncts to their public transportation systems. This case focuses on the bicycle sharing systems in three mid-sized European cities: Mainz, Germany, Lille, France and Antwerp, Belgium. The case describes the market segments within each city and lays out the marketing mix variables-the 4Ps (product, price, place and promotion)-to allow students to compare and contrast the cities' opportunities and challenges. The protagonist in each city is charged with using the marketing mix to help his or her city reach its goals: in Mainz, to reach breakeven; in Lille, to increase bicycle usage from 2% to 10% and in Antwerp, to persuade drivers to commute by bicycle instead of by car.
Measured Approach: TEGV Assesses Its Performance & Impact on Educational Enrichment Programs
Nathalie Laidler-Kylander and Pamela Varley
This case traces the evolution of thinking about, and the implementation of, performance assessment at one of Turkey's largest and most respected nonprofit organizations, the Educational Volunteers Foundation of Turkey (TEGV). TEGV delivers a broad array of educational enrichment programs to low income children across Turkey through a team of volunteers. In contrast to many non-governmental organizations (NGOs) across the world, which have adopted performance measurement reluctantly, as a necessary but onerous condition of receiving grant funds, TEGV embraced the idea early, for its own organizational purposes. In the course of telling TEGV's performance assessment story, the case includes detailed descriptions of two different approaches to program review and two broader impact studies. It includes 17 pages of exhibits-most of which provide samples of study results for students to review and discuss. TEGV's approach to assessment has been varied, creative and has evolved over time. Students of performance evaluation will likely see both pluses and minuses in the nature of each assessment described in this case, ensuring a rich and lively discussion.
ActionAid International: Globalizing Governance, Localizing Accountability
Alnoor Ebrahim and Rachel Gordon
October 2010 (Revised 2013)
As a global NGO working in 45 countries, ActionAid International aims to eradicate poverty by addressing its underlying causes such as injustice and inequality. This case follows a series of radical transformations implemented by the organization's CEO, Ramesh Singh—a power shift from its headquarters in London to an international secretariat in Johannesburg; a new federated governance structure that increases the influence of units in Africa and Asia; and, innovations in accountability and transparency to the poor communities with which it works. But as Singh gets ready to step down after seven years, he is confronted with challenges from newly empowered country units that he feels risk taking the organization in the wrong direction. How will the divisions between the Northern and Southern units play out? Will they tear the organization apart, just when it is becoming a global player?
Fung, Archon. "Review of Xavier Briggs’ Democracy as Problem Solving: Civic Capacity in Communities Across the Globe" in City and Community(February 2010): 132-34.
Fung, Archon. "Deliberation Day by Bruce Ackerman and James Fishkin (book review)" in Journal of Policy Analysis and Management, Vol. 24, No. 2 (March 2005): 472-476.
Fung, Archon. "Can Social Movements Save American Democracy?(Review Essay)" in Boston Review, Vol. 28, No. 1 (February/March 2003): 34-38.
Fung, Archon. "A Review of The Environment: Between Theory and Practice (Book Review)" Environment, Vol. 44, No. 5 (June 2002): 37.
Hall, Peter Dobkin. Review of Martha L. Finch "Dissenting Bodies: Corporealities in Early New England." Journal of American HistoryVol. 97, No. 4 (Spring 2011): 1108-1109.
Hall, Peter Dobkin. Review of Emily Barman "Contesting Communities: The Transformation of Workplace Charity." American Journal of SociologyVol. 115, No. 1 (July 2009).
Fung, Archon. "The Principle of Affected Interests and Inclusion in Democratic Governance" in ed. Jack Nagel and Rogers Smith. Representation: Elections and Beyond(Philadelphia: University of Pennsylvania Press, 2013)
Fung, Archon. "Popular Election Monitoring" in Heather Gerken, Guy-Uriel E. Charles, and Michael S. Kang eds. Race, Reform, and Regulatory Institutions: Recurring Puzzles in American Democracy(New York, Cambridge University Press, 2011).
Fung, Archon. "Open Government, Open Society" Chapter 8 of Collaboration, Transparency, and Participation in Practice(New York: O’Reilly Media, 2010) (with David Weil): 105-114.
Fung, Archon. "Empowered Participatory Governance in the United Kingdom?" in Daniel Leighton, Stuart White eds, Building a Citizen Society(London: Lawrence and Wshart, Ltd, 2008): 83-92 (with Erik Olin Wright).
Fung, Archon. "Citizen Participation in Government Innovations" in Innovations in Government: Research, Recognition, and Replication, ed. Sandford Borins (Washington, D.C.: Brookings Institution Press, 2008): 52-70.
Fung, Archon. "Minipublics: Deliberative Designs and Their Consequences" in Shawn Rosenberg ed., Deliberation, Participation, and Democracy: Can the People Govern?(New York: Palgrave MacMillan, 2007): 159-183.
Fung, Archon. "Democracy and the Policy Process" in Oxford Handbook of Public Policy, ed. Martin Rein, Michael Moran, and Robert E. Goodin (New York: Oxford University Press, 2006): 669-685.
Fung, Archon. "Le Contre-Pouvoir dans la Démocratie Participative et Délibérative" in Marie-Héléne Bacqué, Herni Rey, and Yves Sintomer eds., Gestion de Proximité et Démocratie Participative: Une Perspective Comparative(Paris: La Découverte, 2005): 49-80.
Fung, Archon. "What Should Be Built at Ground Zero?" in Ethics and Politics: Cases and Comments[4th edition], eds. Amy Gutmann and Dennis F. Thompson (Belmont, CA: Thomson-Wadsworth, 2006): 303-312. With Susan Rosegrant.
Fung, Archon. "Future Directions for Public Deliberation" in John Gastil and Peter Levine eds., The Deliberative Democracy Handbook(San Francisco: Josey-Bass, 2005): 271-288. With John Gastil and Peter Levine.
Fung, Archon. "Recitas para Esferas Públicas: Oito Desenhos Institucionais e Suas Conseqüências" in Vera Schattan P. Coelho e Marcos Nobre eds. Participaçåo e Deliberaçåo: Teoria Democrática e Experiências Institucionais no Brasil Contemporâneo(Sao Paulo: Editora, 2004).
Fung, Archon. "Ecologies of Workforce Development in Milwaukee" in Robert P. Giloth ed. Workforce Development Politics: Civic Capacity and Performance(Philadelphia: Temple University Press, 2004): 75-101. With Scott Zdrazil.
Fung, Archon. "Making Social Markets: Dispersed Governance and Corporate Accountability" in Market Based Governance: Supply Side, Demand Side, Upside and Downside, ed. John D. Donahue and Joseph S. Nye (Washington, D.C.: Brookings Institution Press, 2002): 145-72.
Fung, Archon. "Experimentos en Democracia Deliberativa: Una Introduccion" in Republicanismo Contemporaneo: Igualdad, Democracia Deliberativa, y Ciudadania, ed. Andres Hernandez (Bogata, Colombia: Universidad de los Andes, 2002). With Erik Olin Wright.
Lydenberg, Steve. "Ethics, Politics, Sustainability and the 21st Century Trustee" in Céline Louche and Tessa Hebb, eds., Socially Responsible Investment in the 21st Century: Does It Make a Difference for Society(Bingley, United Kingdom: Emerald Publishing Group Limited, 2014).
Lydenberg, Steve. "Responsible Investment Indexes: Origins, Nature and Purpose" in Natalie Beinish, James P. Hawley, Tessa Hebb, Andreas G. F. Hoepner and David Wood, eds., The Handbook of Responsible Investment(Oxford, United Kingdom: Routledge, 2014). With Alexi White.
Lydenberg, Steve. "Socially Responsible Investing and Purchasing" in Lester M. Salamon, ed., New Frontiers of Philanthropy. (Oxford, England: Oxford University Press, 2014). With Katie Grace.