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Underinvestment has put pressure on transportation providers to improve service. Fiscal pressures have limited the resources available to make those improvements. Technology off ers the opportunity to leverage smaller investments by improving customer services, enhancing operating efficiencies, and increasing revenue. To explore the potential of new technologies to make transportation work more efficiently, faster, and safer, the conference "Using Technology to Improve Transportation: All-Electronic Tolling and Beyond" was held on May 7, 2013 at the Suffolk University Law School.
The Conference was co-sponsored by The Rappaport Institute for Greater Boston, The Center for Strategic Studies at the D’Amore-
McKim School of Business at Northeastern University, and The Rappaport Center for Law and Public Service at Suffolk University
Law School. It featured a keynote address from MassDOT Secretary Rich Davey and two panel discussions. Biographies of the presenters
and panelists are located at the end of the transcript.