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Can CitiStat Work in Greater Boston?

October 22, 2003
Charles Euchner (Executive Director, Rappaport Institute for Greater Boston) and Phineas Baxandall (Assistant Director, Rappaport Institute for Greater Boston)

CitiStat has given the city of Baltimore a powerful new management tool. By tracking "real time" data, the mayor and other city officials not only develop strategies for improving everyday performance in all departments, but also get a look at the broad patterns shaping the city. Can the CitiStat approach be brought to state and local government in Massachusetts?

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