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|Graduate Degree: Brandeis University
Undergraduate Degree: University of Kansas
Areas of Interest: Housing Issues
Mentor: Martha Weinberg, Consultant
Agency: Massachusetts Department of Housing and Community Development
Supervisors: Amy Schectman, Associate Director, Division of Public Housing and Rental Assistance and Gretchen Weismann, Homelessness Consultant
Project Description: Throughout the summer, Delia worked with DHCD to understand the challenges and best practices in case management in the Family Self-Sufficiency program. The limited understanding around housing based self-sufficiency programs raised questions for DHCD regarding what program characteristics and features help clients make progress toward self-sufficiency. This topic was explored in greater detail by looking at the case management practices of coordinators and the experiences of current clients at seven of the DHCD’s non-profit regional administering agencies. Throughout the summer, she interviewed coordinators and case managers in the FSS program as well as held focus groups to learn about participant perceptions about case management performance. The discoveries made will help inform case management in other housing programs that offer supportive services to families receiving housing assistance.
Delia enjoyed her experience as a Rappaport fellow. She particularly enjoyed the weekly Rappaport seminar because the introduction provided her an opportunity to learn more about areas of local and state government that she would have not had the opportunity to learn about otherwise. She enjoyed working at DHCD because it allowed her the opportunity to learn about the more technical side of housing policy and development. She really appreciated the attention and support offered by the DHCD staff. The DHCD community was committed to introducing us to the functions and operations of DHCD which also opened her eyes to DHCD’s diverse capacity and its widespread oversight of the design and implementation of a variety of housing programs.