MLD-604: Performance Leadership: Producing Results in Public and Nonprofit Agencies

Semester: Spring

Credit: 1.0

Syllabus: Click here for syllabus

Faculty: Robert Behn

Schedule

Day Time Location
First Day 1/25
Meet Day M/W 10:10 AM - 11:30 AM RG-20
Review

Description

You are the leader of a public or nonprofit organization.  Your job is to produce results. But what results? And how? How can you improve significantly your organizations performance? This course examines the five challenges of performance leadership: (1) Choosing and producing results: How can public executives determine the results they will produce and develop effective strategies for delivering them? (2) Seizing and creating opportunities: How can public executives recognize or shape events and attitudes to foster the desire and capability to improve performance? (3) Measuring performance: How can public executives measure their agencys results and use such measures to learn how to improve performance? (4) Motivating individuals and energizing teams: How can public executives inspire people in a variety of organizational arrangements, from bureaucracies to collaboratives, to pursue public purposes creatively? (5) Capitalizing on success: How can public executives use initial results to create an environment for accomplishing more?