HKS Library Virtual Book Tour

A HKS Library Virtual Book Tour with Harvard Kennedy School of Government, Professor Stephen Goldsmith

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Professor Stephen Goldsmith
Daniel Paul Professor of the Practice of Government, Harvard Kennedy School
Ash Center for Democratic Governance and Innovation


About the Book

The Responsive City is a guide to civic engagement and governance in the digital age that will help leaders link important breakthroughs in technology and data analytics with age-old lessons of small-group community input to create more agile, competitive, and economically resilient cities. Featuring vivid case studies highlighting the work of pioneers in New York, Boston, Chicago and more, the book provides a compelling model for the future of governance. The book will help mayors, chief technology officers, city administrators, agency directors, civic groups and nonprofit leaders break out of current paradigms to collectively address civic problems. The Responsive City is the culmination of research originating from the Data-Smart City Solutions initiative, an ongoing project at Harvard Kennedy School working to catalyze adoption of data projects on the city level. The book is co-authored by Professor Stephen Goldsmith, director of Data-Smart City Solutions at Harvard Kennedy School, and Professor Susan Crawford, co-director of Harvard's Berkman Center for Internet and Society. Former New York City Mayor Michael Bloomberg penned the book’s foreword.

Based on the authors’ experiences and extensive research, The Responsive City explores topics including:

  • Building trust in the public sector and fostering a sustained,collective voice among communities;
  • Using data-smart governance to preempt and predict problems while improving quality of life;
  • Creating efficiencies and saving taxpayer money with digital tools; and
  • Spearheading these new approaches to government with innovative leadership.

Reviews

“In these pages, Goldsmith and Crawford expertly chronicle the now-global movement to improve governance through technology. Chicago embraced that movement early to become the leader in effectively leveraging data to meet the demand for a more responsive city.”
— Rahm Emanuel, Mayor of Chicago

“Focusing on outcomes for (and with) the public instead of compliance with rigid procedures is the hard work of local government in the twenty-first century. Goldsmith and Crawford show the way with real-world examples and an infectious optimism. This book matters to everyone who cares not just about city hall but about trust and faith in government in the modern era.”
— Jennifer Pahlka, founder and executive director, Code for America; former U.S. Deputy Chief Technology Officer

“As citizens demand more responsive services and revenues continue to shrink, cities have no choice but to innovate. In his brilliant career as mayor of Indianapolis, Steve Goldsmith did just that. Today he is known as one of the leading experts in governance. The Responsive City breaks new ground and sets new standards for excellence in government.”
— Ed Rendell, former Governor of Pennsylvania


The Virtual Book Tour is brought to you by the Harvard Kennedy School Library. If you have any requests, comments or suggestions, please contact us.

The Responsive City: Engaging Communities Through Data-Smart Governance

Cover of the book, "The Responsive City: Engaging Communities Through Data-Smart Governance"

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