Setting up your New HKS Account
Welcome New Faculty/Staff
Welcome to the Kennedy School of Government. This page will acquaint you with the many resources offered by the Information Technology Department.
HKS is a Windows environment. The Information Technology Services Department provides desktop support to all faculty and staff, as well as network connectivity to the Harvard high speed network. All faculty and staff get both network and email accounts. Each faculty and staff member will be assigned to a Field Service Analyst who provide the first level of support.
Getting Started
IT Policies - Review the IT Policies. The 'Policy' menu item above will show helpful and important information about :
- Quotas
- Support Agreement & IT Responsibilities
- Responsible Use of Network and E-mail Accounts
- Information for buying new machines for HKS includes links to IBM discounts and minimum standards
Novell Network Account
Novell Accounts give users access to HKS servers, which hold most of HKS shared department data as well as several HKS websites. Each user is assigned a short username and password. The password is synched with the E-Mail password.
HKS IT Services is in the process of transitioning off Novell, more information will be available this summer.
Outlook Exchange/E-mail
Your Email Address Initially it will have the form george_washington@hks.harvard.edu. If you are staff or faculty and have a Harvard ID, you may request an additional address called a Harvard Alias which has the from george_washington@harvard.edu. To request an alias, send a request to your FSA. It may take up to 48 hours before the alias is active.
HKS Intranet Account
These accounts are separate from the email accounts and give users access to internal web pages for the HKS community only. They use the same short username and a password that is used for email. IT Services will provide Microsoft Licensing for installing Outlook on office and home computers.
The Next Steps
Once your accounts have been created you should be able to access the following links using your username and your default password (some links require log in). The links below discuss some of the fundamental services IT provides to the HKS community.
- Locate Your Field Service Analyst - Enter your information to learn who your FSA is and send E-mail in case of technical difficulty.
- FSA Brochure - a one page handout of the services provided by your FSA
- Training - Resources for in-house and external training
- HKS Intranet - a Portal to share secured information with the HKS community
- Remote Access and ISPs - Read your emails and download files from HKS
For New Faculty
- Information for New Faculty - Get your computer running
- Faculty UNIX Accounts - The Kennedy School offers faculty and Ph.D. students (including pre-doctoral and postdoctoral students) accounts on a UNIX server
- Statistical Software for Faculty - Educational prices for several statistical packages
