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Monday, April 22, 2013

Bringing Human Services Technology into the 21st Century

The Ash Center at the Harvard Kennedy School, the American Public Human Services Association (APHSA), the Annie E. Casey Foundation, and Case Commons Inc. are excited to present a webinar on the role of change management in facilitating technology innovation in public human services. As demands on public human services continue to increase, technology is playing an increasingly vital role. Technological changes are also organizational changes, and effective change management is essential to ensuring that technology improvements are implemented successfully. This webinar will offer as a case study Indiana’s adoption of Management Gateway for Indiana’s Kids (MAGIK), powered by Casebook(R), as its child welfare system of record. Incubated by the Annie E. Casey Foundation, Casebook is a 21st-century child welfare information system developed by the nonprofit Case Commons. Steve Goldsmith, Daniel Paul Professor of the Practice of Government and the Director of the Innovations in American Government Program at Harvard Kennedy School, former Mayor of Indianapolis, and former Deputy Mayor of New York City for Operations, will moderate a discussion among: Patrick McCarthy, President and CEO of the Annie E. Casey Foundation Tracy Wareing, Executive Director of the American Public Human Services Association Kathleen Feely, Founder and CEO of Case Commons, Inc. and Vice President for Innovation at the Annie E. Casey Foundation Judge Jim Payne, former Director of the Indiana Department of Child Services Presenters in this webinar will discuss the importance of modern information technology to the effective and innovative delivery of public-sector human services; as well as the vital link between robust change management strategies and success in human services information technology projects. Following information from each of the presenters there will be the opportunity for webinar attendees to pose questions to the presenters. This event is powered by the Ash Center's Government Innovators Network.

  • Location:
    Online Webinar
  • Date:
    Monday, April 22, 2013
  • Time:
    12:00 PM

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John F. Kennedy School of Government 79 John F. Kennedy Street
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