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Policing in America is at a turning point. For two decades the emphasis in many departments has been on relentlessly driving down reported crime rates, often using technical means, aggressive street-order maintenance tactics, and huge numbers of arrests. While effective crime control still counts, recent events have highlighted the importance of paying attention as well to means, moderating policing styles, respecting constitutional rights, eliminating bias, using no more force or coercion than necessary, and engaging effectively with communities.
The puzzle of how to define success in a more appropriate, more comprehensive, and more balanced way – and then how to measure it – is tackled in Measuring Performance in a Modern Police Organization by Malcolm K. Sparrow. In this timely report Sparrow addresses one of the key obstacles to progress... MORE