Bob Behn's Public Management Report


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February 2015: Naming and Shaming


The March edition of Driving Government Performance is full. But you do get another chance in 2015:

Driving Government Performance: Leadership Strategies that Produce Results September 20-25, 2015

The program begins promptly at noon on Sunday, September 20 and ends (equally promptly) at 1:00 on Friday, September 25.

The application deadline is, however: Thursday, July 22, 2015.

Yes, that's more than four months away. You can still procrastinate. Again. And again. And again. But

And once it gets to Friday, July 23. It will be too late.

So . . .

Apply Now. Or, on July 23, Don't Complain.

Bob also conducts custom-designed executive-education program and workshops for public agencies seeking to ratchet up the performanace of their leadership team — indeed of their entire organization.

It's snowing in Boston. Again. And again.

"Only a few more inches and we break the all-time record for snow in Boston."


Be the first on your block to read Bob's new book:

The PerformanceStat Potential

Kudos for

The PerformanceStat Potential

“Bob Behn get’s it. He understands data and analysis, meetings with questions — what most people “see” at any PerformanceStat session. Behn, however, “sees” more. He “sees” the feedback and the follow-up. He “sees” the focus on purpose plus the delegation of discretion. He “sees” the necessity of adaptation combined with a commitment to results. Most significantly, Behn “sees” the leadership. At a CompStat meetings, most visitors never “see” any leadership. But Behn get’s it: PerformanceStat is all about the leadership.”

William J. Bratton
Police Commissioner
New York City

"Driving change is hard. Behn’s The PerformanceStat Potential demonstrates that achieving important public purposes requires leadership commitment, a set of critical operational components, and designing a new way of working. These are hard to pull off, and even dangerous for a public executive. Through a series of cases of PerformanceStat efforts, Behn teaches deep and enduring leadership lessons about what it takes to “Reach the New Order of Things” and why it’s worth the risk."

Mary Bryna Sanger
Deputy Provost and
Senior Vice President for Academic Affairs
The New School

"In The PerformanceStat Potential, Bob Behn sees with great insight and clarity the historic changes under way in self-governance. He contrasts the old ways of leadership that were ideological, hierarchical, and bureaucratic with new models of leadership that are fundamentally entrepreneurial, operationally collaborative, and relentlessly performance driven. As command-and-control gives way to effective collaboration, Bob Behn heralds the rise of open, transparent, real-time, and real fast governance.”

Martin O’Malley
Governor of Maryland

“This is an excellent and ambitious book. It digs deeply into understanding how dedicated efforts at performance measurement can dramatically improve service quality in public agencies. At a superficial level, it’s a matter of getting the metrics right and tracking them in real time. But at a deeper level, these numbers need to be monitored by managers who know and care about achieving results and who can lead others in their organizations in the same direction.”

Eugene Bardach
Professor of Public Policy
Goldman School of Public Policy
University of California, Berkeley


Copyright @ 2015 Robert D. Behn. All rights reserved. March 2, 2015