Governance and
Information Technology:
From Electronic
Government to Information Government.
The MIT Press,
2007.
Viktor Mayer-Schönberger,
Associate Professor of Public Policy, John F. Kennedy School
of Government.
David Lazer,
Associate Professor of Public Policy and Director of the
Program on Networked Governance, John F. Kennedy School of
Government.
"So you thought information technology in the form of
'e-government' would save taxpayer dollars, improve
government performance, increase transparency and
accountability, and promote democratic participation--and
all in a hurry too? Some first-rate scholars of the subject
show how the several truths about these matters are much
more complicated, and the reasons for them sometimes
paradoxical"
-- Eugene Bardach, Goldman School of Public Policy,
University of California, Berkeley.