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First
Executive
Session
December
15 - 17, 1998
Suggested Readings
Uses of Performance Measures—Examples
1. "Vision and Strategy: Paul O’Neill at OMB &
Alcoa," KSG Case C16-92-1134.0, 1992 and
"Vision and Strategy: Paul O’Neill at OMB & Alcoa,
Sequel," KSG Case C16-94-1134.1, 1994
2. William T. Gormley, Jr. and David L. Weimer, Organizational
Report Cards (Harvard University Press, 1999), Intro., chapters
1 and 3.
3. Nanette Byrnes, "Needed: Accounting the World Can
Trust," Business Week, October 12, 1998
4. The Clean Charles 2005 strategy .
"Charles River," (US Environmental Protection Agency,
Oct. 1998).
Peter
J. Howe, "As Charles Stars, New Cleanups Vowed," The
Boston Globe, October 16, 1998.
P.
Howe, "US Eases Pressure on River Cleanup," The Boston
Globe, May 17, 1998.
P. Howe, "Swimming in the Charles is the Goal," The
Boston Globe, April 24, 1998.
P. Howe, "Charles Cleanup; Firms Given Deadline to Make
Repairs To Stop Polluting River," The Boston Globe, March
9, 1998.
"EPA Report Card Gives Cleaner, Cleaner Charles River a
C" The Boston Herald, April 24, 1998.
Abraham McLaughlin, "EPA Floats New Program to Save
America’s Rivers," Christian Science Monitor, March 5,
1998.
P. Howe, "Charles Cleanup Targets Polluters, "The
Boston Globe, March 2, 1998.
P. Howe, "Price Enters Fray on How Clean to Get the
Charles," The Boston Globe, December 16, 1997.
P. Howe, "Reviving a River," The Boston Globe,
October 13, 1997, C16
Evie Gelastopoulos, "BU Agrees to Pay $2M for Charles
River Spill," The Boston Herald, October 9, 1997.
P. Howe, "Renaissance on the Charles," The Boston
Globe, October 5, 1997.
P. Howe, "Progress Noted in Cleaning the Charles,"
The Boston Globe, July 16, 1997.
P. Howe, "MWRA Faulted for Shortchanging Charles,"
The Boston Globe, March 2, 1997.
P. Howe, "EPA Warns Milford of Fines, Suits Over
Pollution of Charles River" The Boston Globe,
September 27, 1996.
P. Howe, "Bacteria Levels Soar on Upper Charles,"
The Boston Globe, September 7, 1996.
Derrick Z. Jackson, "A Clearer Picture on the State of
the Charles," The Boston Globe, May 29, 1996.
"Charles River Manages Only a ‘D’ on Its EPA Report
Card," The Boston Globe, April 25, 1996.
"BU Tank Leaks Oil Into Charles," The Boston
Globe,
Feb. 2, 1996.
Scott Allen, "Charles Cleanup Gets New EPA Push Focus
This Time Around," The Boston Globe, October 22,
1995.
Uses of Performance Measures—Discussion
5. Shelley Metzenbaum, "Making Measurement Matter: The
Challenge and Promise of Building a Performance-Focused
Environmental Protection System," A Report of the Center for
Public Management CPM 98-2, (Brookings: 1998), pp. 35-46.
6. Mark Moore, "Police Accountability and the Measurement
of Police Performance," unpublished paper, November 11, 1991.
7. Robert S. Kaplan and David P. Norton, "The Balanced
Scorecard: Measures That Drive Performance," Harvard
Business Review (January-February, 1992).
8. The Press and Performance Measurement
Beth Daley, "Payzant Planning to Pass the Test; Offers to
Measure Own Success by Goals for Student Achievement," The
Boston Globe, Oct. 21, 1998.
Fox Butterfield, "As Crime Falls, Pressure Rises to Alter
Data," The Boston Globe, August 3, 1998.
Scott Adams, "Dilbert," United Feature Syndicate,
Inc., Nov. 22, 1998
Liz Siegel, "Let the People Know the Score," The
Washington Post, May 24, 1998
Stephen Barr, "GOP Sees no Results in Results Act,"
The Washington Post, June 9, 1998.
Judith Havemann and Barbara Vobejda, "Triumph and Trials
In Welfare to Work," The Washington Post, May 27,
1998.
Felicity Barringer, "Times Mirror Weighs a By-the-Numbers
Approach To Expanding Coverage of Minorities," The New York
Times,
May 18, 1998.
Peter J. Howe, "Underfunded Gems, State Parks Showing
Strain," The Boston Globe, July 5, 1998.
9. Jonathon Walters, "Performance and Pain," Governing,
June 1997.
The Surge of Activity in Performance Measurement
10. Julia Melkers and Katherine Willoughby, "The State
of the States: Performance-Based Budgeting Requirements in 47
out of 50," Public Administration Review, Vol. 58
(January/February 1998).
11. "Comparative Performance Measurement: FY1996 Data
Report," The Urban Institute and the International
City/County Management Assoc.
12. The Government Performance and Results Act of 1993,
Public Law 103-62 (107 Stat. 285).
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