Harvard's John F. Kennedy School of Government Kennedy School
Research
Teaching
KSG Utilities
KSG Utilities
KSG Utilities
Harvard's John F. Kennedy School of Government
Public Sector Performance Management Executive Session

An Initiative of the Visions of Governance in the Twenty-First Century Project

First Executive Session 

 December 15 - 17, 1998

Suggested Readings

Uses of Performance Measures—Examples

1. "Vision and Strategy: Paul O’Neill at OMB & Alcoa," KSG Case C16-92-1134.0, 1992 and 

"Vision and Strategy: Paul O’Neill at OMB & Alcoa, Sequel," KSG Case C16-94-1134.1, 1994

2. William T. Gormley, Jr. and David L. Weimer, Organizational Report Cards (Harvard University Press, 1999), Intro., chapters 1 and 3.

3. Nanette Byrnes, "Needed: Accounting the World Can Trust," Business Week, October 12, 1998

4. The Clean Charles 2005 strategy .

"Charles River," (US Environmental Protection Agency, Oct. 1998).

Peter J. Howe, "As Charles Stars, New Cleanups Vowed," The Boston Globe, October 16, 1998.

P. Howe, "US Eases Pressure on River Cleanup," The Boston Globe, May 17, 1998.

P. Howe, "Swimming in the Charles is the Goal," The Boston Globe, April 24, 1998.

P. Howe, "Charles Cleanup; Firms Given Deadline to Make Repairs To Stop Polluting River," The Boston Globe, March 9, 1998.

"EPA Report Card Gives Cleaner, Cleaner Charles River a C"  The Boston Herald, April 24, 1998.

Abraham McLaughlin, "EPA Floats New Program to Save America’s Rivers," Christian Science Monitor, March 5, 1998.

P. Howe, "Charles Cleanup Targets Polluters, "The Boston Globe, March 2, 1998.

P. Howe, "Price Enters Fray on How Clean to Get the Charles," The Boston Globe, December 16, 1997.

P. Howe, "Reviving a River," The Boston Globe, October 13, 1997, C16

Evie Gelastopoulos, "BU Agrees to Pay $2M for Charles River Spill," The Boston Herald, October 9, 1997.

P. Howe, "Renaissance on the Charles," The Boston Globe, October 5, 1997.

P. Howe, "Progress Noted in Cleaning the Charles," The Boston Globe, July 16, 1997.

P. Howe, "MWRA Faulted for Shortchanging Charles," The Boston Globe, March 2, 1997.

P. Howe, "EPA Warns Milford of Fines, Suits Over Pollution of Charles River"  The Boston Globe, September 27, 1996.

P. Howe, "Bacteria Levels Soar on Upper Charles," The Boston Globe, September 7, 1996.

Derrick Z. Jackson, "A Clearer Picture on the State of the Charles," The Boston Globe, May 29, 1996.

"Charles River Manages Only a ‘D’ on Its EPA Report Card," The Boston Globe, April 25, 1996.

"BU Tank Leaks Oil Into Charles," The Boston Globe, Feb. 2, 1996.

Scott Allen, "Charles Cleanup Gets New EPA Push Focus This Time Around," The Boston Globe, October 22, 1995.

Uses of Performance Measures—Discussion

5. Shelley Metzenbaum, "Making Measurement Matter: The Challenge and Promise of Building a Performance-Focused Environmental Protection System," A Report of the Center for Public Management CPM 98-2, (Brookings: 1998), pp. 35-46.

6. Mark Moore, "Police Accountability and the Measurement of Police Performance," unpublished paper, November 11, 1991.

7. Robert S. Kaplan and David P. Norton, "The Balanced Scorecard: Measures That Drive Performance," Harvard Business Review (January-February, 1992).

8. The Press and Performance Measurement

Beth Daley, "Payzant Planning to Pass the Test; Offers to Measure Own Success by Goals for Student Achievement," The Boston Globe, Oct. 21, 1998.

Fox Butterfield, "As Crime Falls, Pressure Rises to Alter Data," The Boston Globe, August 3, 1998.

Scott Adams, "Dilbert," United Feature Syndicate, Inc., Nov. 22, 1998

Liz Siegel, "Let the People Know the Score," The Washington Post, May 24, 1998

Stephen Barr, "GOP Sees no Results in Results Act," The Washington Post, June 9, 1998.

Judith Havemann and Barbara Vobejda, "Triumph and Trials In Welfare to Work," The Washington Post, May 27, 1998.

Felicity Barringer, "Times Mirror Weighs a By-the-Numbers Approach To Expanding Coverage of Minorities," The New York Times, May 18, 1998.

Peter J. Howe, "Underfunded Gems, State Parks Showing Strain," The Boston Globe, July 5, 1998.

9. Jonathon Walters, "Performance and Pain," Governing, June 1997.

The Surge of Activity in Performance Measurement

10. Julia Melkers and Katherine Willoughby, "The State of the States: Performance-Based Budgeting Requirements in 47 out of 50," Public Administration Review, Vol. 58 (January/February 1998).

11. "Comparative Performance Measurement: FY1996 Data Report," The Urban Institute and the International City/County Management Assoc.

12. The Government Performance and Results Act of 1993, Public Law 103-62 (107 Stat. 285).

Performance Management Home Page

Visions Project Home Page

Please email comments and suggestions regarding this web site to our Web Administrator.
Copyright ©2001 President and Fellows of Harvard College. Reporting copyright infringements