Authors:

  • Joseph B. Fuller
This article explores how generative artificial intelligence is likely to reshape the value of expertise in the workplace. The authors argue that AI technologies will affect tens of millions of jobs by automating some tasks while augmenting workers’ capabilities in others. As a result, traditional learning curves and career pathways may be compressed, altering how expertise is developed, rewarded, and deployed within organizations. The article examines the implications for organizational design, talent management, workforce development, and career advancement, emphasizing the need for businesses and workers to adapt to a labor market in which AI increasingly complements and transforms human expertise.

Citations

Fuller J, Sigelman M, Fenlon M. How Gen AI could change the value of expertise. Harvard Business Review. March 10, 2025.