Authors:

  • Amy Edmondson

Excerpt

Don’t Hide Bad News in Times of Crisis, Amy Edmondson, March 2020, Opinion, "If sunshine is the best disinfectant, the opposite is also true: Dark, hidden corners are great places to grow something truly horrible. Few problems improve with age, and public health crises are no exception. Transparency is “job one” for leaders in a crisis. Be clear what you know, what you don’t know, and what you’re doing to learn more. You can’t manage a secret, as the old saying goes. " Link