HKS Affiliated Authors

Alan L. Gleitsman Professor of Social Innovation, HKS; Joseph C. Wilson Professor of Business Administration, HBS

Excerpt

The Network Secrets of Great Change Agents. Julie Battilana, July 2013, Opinion. "Change is hard, especially in a large organization. Yet some leaders succeed—often spectacularly—at transforming their workplaces. What makes them able to exert this sort of influence when the vast majority can't? The authors tracked 68 change initiatives in the UK's National Health Service, an organization whose size, complexity, and tradition can make reform difficult. They discovered several predictors of change agents' success—all of which emphasize the importance of networks of personal relationships..." Link Verified October 12, 2014