Authors:

  • Feng Zhu

Excerpt

November 11, 2025, Opinion: "Most firms struggle to capture real value from AI not because the technology fails—but because their people, processes, and politics do. Survey data and case studies demonstrate how fear of replacement, rigid workflows, and entrenched power structures quietly derail AI initiatives, even in companies with advanced tools. Organizations that redesign incentives, workflows, and governance to align human behavior with technological capability don’t just adopt AI—they transform how value is created across the enterprise."

Citations

Li, Jin, Feng Zhu, and Pascal Hua. “Overcoming the Organizational Barriers to AI Adoption.” Harvard Business Review, November 11, 2025. https://hbr.org/2025/11/overcoming-the-organizational-barriers-to-ai-adoption