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December 6, 2023, Opinion: "Chasing efficiency in theory is excellent, but in action, the outputs don’t always reflect the goals. My research team and I are seeing this firsthand in certain healthcare settings. The U.S. healthcare system has been moving for years to consolidate independent practices. Hospitals are swallowing them up, which should mean better communication, more efficient patient care, and lower costs. But that doesn’t seem to be the case according to some of our research findings, which for the purposes of a recent study published by Management Science [1, 2], we focused on the world of gastroenterology." Read Via Informs Member Magazine