• Thomas Healey


December 13, 2022, Opinion: "Of the many government bureaucracies Americans must confront regularly, none is more reviled than the Internal Revenue Service. It has earned this distinction in a variety of ways, as evidenced by the approximately 35 million unprocessed tax returns that had piled up in its offices by the end of last year, dashing hopes of speedy refunds by countless individuals. And by the 73 million phone calls from taxpayers seeking help or guidance during the 2022 filing season, of which a dismal 10% actually reached an IRS agent."