HKS Affiliated Authors

Excerpt

2016, Book. "These challenges are complex and systemic, rooted in the actions and interactions of diverse yet interconnected, interdependent stakeholders. Leaders in business, government, and civil society increasingly recognize thatthey cannot be addressed in a top-down, pre-planned, linear fashion and that point solutions don’t work. Instead, the solutions require stakeholders to change the way they operate at the global, national, and local levels. Over time, they must develop new technologies, products, services, business models, public service delivery models, policy and regulatory innovations, voluntary standards, and cultural norms and behaviors that together deliver new results.