Description
February 12, 2026, Opinion: "As autonomous AI agents move from experimentation to execution, companies are discovering they need a new kind of leader to manage them. Drawing on examples from Salesforce and other large organizations, this article introduces the role of the agent manager—leaders responsible for orchestrating how AI agents learn, collaborate, perform, and work safely alongside humans. Just as product managers emerged during the software revolution, agent managers are becoming essential to translating strategic intent into reliable outcomes in an AI-powered, hybrid workforce."
Citations
Suraj Srinivasan and Vivienne Wei, “To Thrive in the AI Era, Companies Need Agent Managers,” Harvard Business Review, February 12, 2026, https://hbr.org/2026/02/to-thrive-in-the-ai-era-companies-need-agent-managers.