fbpx Unlocking Innovation Through Business Experimentation | Harvard Kennedy School

Additional Authors:

  • Stefan Thomke

Excerpt

Unlocking Innovation Through Business Experimentation. Stefan Thomke, March 2013, Paper. "There is a downside to businesses that focus heavily on standardization, optimization, and driving out variability: Such organizations leave themselves vulnerable to under investing in experimentation and variation, which are the lifeblood of innovation. Good experimentation helps firms better manage myriad sources of uncertainty (such as, does the product work as intended and does it address actual customer needs?) when past experience can be limiting. And it is only through such experimentation, which might include structured cause-and-effect tests..." Link