May 6, 2020, Paper, "The ultimate solutions to the Covid-19 crisis may be big breakthroughs in building massive test and trace capacity and developing vaccines and drug remedies. But in the meantime, we should not ignore the potential cumulative impact of the many small things we already know how to do or might try that together could make a big dent in the current crisis. Big problems typically get tackled through a series of small solutions, each of which on its own may not seem particularly important but that together can have a huge impact. Creating and implementing a “small steps” strategy, however, will require strong leadership."
Non-HKS Author Website - Gary Pisano