StatNet Training: Managing Performance Using Data in Municipal Governance

May 18, 2011

Wednesday, May 18, 2011
8:30 am - 3:30 pm
11th Floor, Healey Library, UMass Boston

Registration Fee: $50 per person. 

**Free for StatNet member communities **
Member communities include: Amesbury, Boston, Braintree, Hartford, Lowell, Somerville, Springfield, Westfield, Woburn and Worcester

Join us for an interactive, pragmatic training on how to improve the management of your city or town by using data more strategically.  Learn about how to start a CitiStat program (or other management system), or improve your current system.

Participants will:

  • Practice analyzing data using real data sets (provided by participating communities),
  • Learn about designing performance measures for outcomes, outputs and inputs,
  • Discuss best practices of existing CitiStat programs in New England,
  • Sit down for a one-on-one consultation (or small group consultation) with CitiStat directors,
  • Gain insights into how to work with department heads to make change,
  • Compare notes with other municipal leaders on how they use data to make decisions,
  • Discuss how understanding data on operations has helped your municipality and others manage budgeting in constrained fiscal years,
  • Learn about ways to improve cross-departmental collaboration.

Breakfast and lunch will be provided.


New England StatNet is a network of municipal officials using CitiStat or other data-driven performance management approaches. The group gathers three times per year for in-depth discussion of municipal governance, and works on other collaborative efforts. The Collins Center for Public Management coordinates the initiative, in collaboration with the Rappaport Institute for Greater Boston and the Pioneer Institute for Public Policy Research.


Directions to UMass Boston

Traveling via Car

From the North:
Take Interstate 93 South through Boston to exit 15 (JFK Library/South Boston/Dorchester) and follow the University of Massachusetts signs along Columbia Road and Morrissey Boulevard to the campus.

From the South:
Take Interstate 93 North to exit 14 (JFK Library/Morrissey Boulevard) and follow Morrissey Boulevard north to the campus.

From the West:
Take the Massachusetts Turnpike (Interstate 90) east to Interstate 93. Take I-93 South one mile to exit 15 (JFK Library/South Boston/Dorchester) and follow the University of Massachusetts signs along Columbia Road and Morrissey Boulevard to the campus.

Traveling via Public Transportation

Take the Red Line to the JFK/UMass Boston T stop and take the free shuttle bus to the UMass Boston campus.

  • Enter the campus from Morrissey Boulevard
  • Drive along the ring road
  • Park in the North Lot just past the Campus Center (if the sign at the entrance gate reads “Closed,” continue on the ring road, bearing left at the fork; then take your next right; University Lot A will be on your left)
  • Enter through the Campus Center (which is the large curved white building closest to the harbor), take the elevator to the second floor, enter the catwalk (which connects all campus buildings), and follow signs for Healey
  • Take the Healey elevator (on your right after you enter the Library) to the 11th floor.

 A map of the campus is available here: