City Hall's Technology Journey: Using Data to Improve the Lives of Citizens)

April 4, 2016
Steve Poftak (Rappaport Institute for Greater Boston)

Over the past decade, the City of Boston has been at the forefront of efforts to utilize data and information technology as a tool to improve governance. This paper examines the structure of Boston’s data efforts and the substance of several specific efforts, with the goals of understanding how these efforts have affected the lives of citizens and allowing other communities to learn from Boston’s experience.