Mitigating and Managing a Crisis (MLD-381)Harvard Kennedy School, Juliette Kayyem. On paper, how a government responds to a variety of crises - whether a terrorism attack, a major hurricane, an earthquake,an Ebola crisis, or an oil spill - is fairly well thought out, practiced, and understood. And yet, when the disaster does arrive, it always appears that the government is overwhelmed and confused, as if it were making it up as it went along. This is as true for private entities. To understand crises response takes more than skills in communication or incident command; it takes an understanding of the complex political, regulatory, international, and legal regimes that govern the incident and the skills to manage these different and sometimes conflicting concerns. Drawing mostly on case studies and lessons learned, from Ebola, to Hurricane Sandy, to the B.P. Oil Spill, Boston Marathon and everything in between, the course will provide to all students a deeper understanding not merely of the mechanics of crises response but how the law, politics, and policy empower and hinder our capability to respond. Spring Semester.

Protecting the Homeland(s): The Challenges of Domestic Security (IGA-615)Harvard Kennedy School, Juliette Kayyem. Recently, homeland security has rested on four key activities -- prevention, protection, response, and recovery -- oriented principally against the threat of terrorism. As much as homeland security is about the U.S., a robust notion of homeland security must take account of our essential need to safely, securely, and intensively engage the rest of the world. Thus, homeland security describes the intersection of evolving threats and hazards with the traditional governmental and civic responsibilities of civil defense, emergency response, law enforcement, customs, border control, public health, and immigration. While tremendous focus has been placed on terrorism, cyber and natural disasters, other interconnected threats and challenges characterize today's world - including illicit trafficking in narcotics, economic and financial instability, and the search for new energy supplies - that have tremendous impact on our notions of homeland security, and the Department that was created to address them. To provide students the tools necessary to conceptualize the challenges facing homeland security in a interconnected world, this course will examine what is commonly referred to as the "homeland security enterprise," defined as the broad scope of contributions from all federal agencies, levels of governments, businesses, and nongovernmental organizations, individuals, families, and communities, as well as international partnerships. Fall Semester.

Enterprise Risk Management: Strategy and Leadership in the Face of Large-Scale Uncertainties (HBS 1518): Harvard Business School, Dutch Leonard. This HBS capstone course is designed for anyone who, over the course of his or her career, will lead an organization that faces large-scale risks - like earthquakes, storms, terror incidents, and product liability or other brand reputation crises - as a supplier, as a responder, or as a potential or actual victim (and, hopefully, as a survivor). The course will cover principles and concepts of emergency management, and will examine best organizational processes and practices, including the Incident Management System (a broadly-applicable and widely-embraced structure for organizing teams to manage crisis situations). The course will go beyond looking "into the moment" of crisis, taking a much broader strategy perspective on enterprise risk management to include prevention and preparation before an event takes place and recovery after an event in addition to actions taken during an event. Not offered in AY 2016/17.


Crisis Management and Emergency Preparedness (MGMT E-5090): Offered by PCL Faculty Co-Director Arnold Howitt, this course emphasizes a managerial perspective on crisis management and emergency preparedness, examining the stresses that crisis places on individual and group decision- making; crisis communications; strategies to address “routine” and “crisis” emergencies; and methods for implementing responsive actions. Fall Semester.

Disaster Relief and Recovery (MGMT E-5095): Taught by PCL Faculty Co-Director Arnold Howitt, this course focuses on the management of humanitarian relief—shelter, food, medical care, and the restoration of critical public services and basic economic activity—once disaster rescues have been accomplished. It also looks at the dynamics of community recovery in the aftermath of major disasters, using examples from the United States and several other countries. Spring Semester.


Douglas Ahlers lectures on disaster recovery in urban areas. Photo: Patrick Semansky.