Intended for those interested in public policy and service delivery, this course provides a broad overview of emerging opportunities, challenges and risks created by information technology in the public sector. The course will be particularly concerned with how information technology increases the feedback loop - and thus the speed - at which bureaucracies can learn and adapt. The course will provide an introduction to core concepts in the digital space and then explore the opportunities and challenges around the use of data analytics, security and privacy concerns, agile and iterative policy and program development, and design thinking. The course will also look how technology is already and could continue to shape the structure and functions of government.
For additional information about technology courses at HKS please visit https://medium.com/digitalhks/roadmap/home.