Jeffrey Liebman Photo

Jeffrey Liebman

Appointment
Director of the Taubman Center for State and Local Government
Robert W. Scrivner Professor of Social Policy
617-495-8518
MLD-630

This course considers strategies that government leaders have used to turn around troubled agencies and improve government performance.  Class sessions will be a mixture of lectures, case studies, student presentations, and conversations with guest experts.  Topics will include setting strategic goals, data-driven performance improvement systems, procurement reform, and techniques for re-energizing and recruiting talent.