Performance Measurement for Effective Management of Nonprofit Organizations
Performance measurement is essential for organizational innovation, learning, and success. For nonprofits, however, which must evaluate social or environmental outcomes as well as financial performance, the ideal metrics are not always easy to identify. Indeed, to improve the effectiveness of a nonprofit organization—especially when tackling society’s toughest challenges—senior executives and board members must prioritize assessing organizational performance.
Performance Measurement for Effective Management of Nonprofit Organizations helps nonprofit executives think conceptually about organizational performance measurement systems. Through a powerful combination of faculty presentations, case studies, and group discussions, participants examine the rationale behind performance measurement and gain valuable insight into its critical aspects. Core curriculum topics will teach you how to:
- Align your organization's mission, strategy and performance.
- Develop a culture of learning and innovation within your organization.
- Identify key metrics to measure.
- Assess and communicate outcomes to partners and stakeholders.
- Institute and sustain organizational performance measurement.
Performance Measurement for Effective Management of Nonprofit Organizations was developed by the Harvard Business School Social Enterprise Initiative, Harvard Kennedy School Executive Education and The Hauser Institute for Civil Society.