What will it take to build high-performing, purpose-oriented public sector organizations in India? In answering this question, the voices of India's frontline officers--charged with delivering a vast array of public services to citizens--are dismissed all too quickly. Public debates on the Indian state generally view them as corrupt, apathetic, incompetent, and in urgent need of disciplining. By training her focus on these voices, Aiyar reveals the complex ways in which bureaucratic hierarchies, processes, and belief systems shape state capacity. The book Lessons in State Capacity from Delhi's Schools examines an ambitious effort to improve the quality of government schools, particularly their ability to equip students with foundational literacy and numeracy, in the city-state of the National Capital Territory of Delhi. Through the trials and tribulations of educational personnel, bureaucrats, and reform champions, Aiyar captures the sites of resistance, distortion, and adoption of reform ideas. Understanding these dynamics lies at the heart of the challenge of building high-performing public sector organizations and improving state capacity.
Whether attending in-person or virtually, please register in advance. Room attendance is limited to the Harvard community. Seating availability is based on a first-come, first-served basis, and lunch will be served. The Zoom webinar is open to the public.
Speakers and Presenters
Yamini Aiyar, Visiting Senior Fellow, Saxena Center for Contemporary South Asia and Watson Institute, Brown University