In-Person - No Registration Required
Listening: The Secret Key to Successful Communications
This workshop will introduce the participants to the fundamentals of active listening, and give them an opportunity to practice, observe and give feedback to their peers. The session will include a discussion of (a) why listening is important (e.g., to build a relationship in addition to transmitting the message), and (b) how one can be an effective listener (e.g., how to be “present" with the other person through both verbal and body language).
Speakers and Presenters
Eugene B. Kogan, Instructor, Harvard Professional Development Programs; Director, Kogan Global Advisory
HKS Communications Program