Candace Bertotti Photo
Adjunct Lecturer in Public Policy
Assistant: Steve Walker

Candace Bertotti's passion is to deliver relevant and valuable skills, and enable participants to rapidly put those skills into practice and achieve better results. Candace works with a range of audiences (from CEOs to coal miners), industries (from healthcare to high-tech), and organizations (from Google to Homeland Security and hundreds of others). She is the founder of Candid Communications and specializes in negotiation, interpersonal communication, influence, crisis communication, and conflict resolution to help individuals, teams, and organizations increase effectiveness. 

Candace began in live media, and then served in the federal government for seven years at the U.S. Department of Education.  There she helped negotiate multi-million dollar contracts as well as controversial content decisions among multiple stakeholders for the Secretary of Education under both the Clinton and Bush administrations. She now helps clients experience wide-spread improvements to productivity, internal and external communications, negotiation and influence, and overall effectiveness.

In addition to being an adjunct lecturer at Harvard Kennedy School, Candace serves as adjunct faculty at Georgetown Law School teaching Negotiation. Previously she served on the faculty at the University of Maryland in the Center for International Development and Conflict Management for five years where she taught Negotiation, Decision-Making, and Crisis Leadership to the federal government.

Candace is a mediator for the District of Columbia Superior Court for child abuse cases. She is a Senior Master Trainer in Crucial Conversations®, Crucial Accountability®,  Influencer Training: The Power to Change Anything™, Getting Things Done®, and Change Anything: The New Science of Personal Success™.

Candace’s clients include: Lyft, Google, Honda Manufacturing, Internal Revenue Service, U.S. House of Representatives, Wrigley's, State Farm, Prudential, Panasonic, General Services Administration, Federal Aviation Administration, Mars Snack Food, Fish and Wildlife Service, NASA, Department of Interior, Allstate, Department of Agriculture, Department of Housing and Urban Development, Bristol-Myers Squibb, Department of Commerce, AARP, Social Security Administration, Office on Women’s Health, Johnson & Johnson, FEMA, International Trade Commission, Presidential Management Fellows Program, Treasury Executive Institute, National Park Service, New York City Judges, Food and Drug Administration, Federal Highway Administration, Department of Veterans Affairs, Eli Lilly, National Academy of Collaborative Professionals, Sibley Memorial Hospital, Smithsonian Institute, Bureau of Land Management, Greater Baltimore Medical Center, Reading Hospital, St. Luke's Hospital, Invesco, United States Agency for International Development, Lockheed Martin, Novartis, McNeil,  Association of Maternal and Child Health Programs, American Association of Interior Designers, The National Rural Electric Cooperative Association, St. Francis Medical Center, Magee Rehab Hospital, Thomas Jefferson University Hospital, American Academy of Audiology, Honeywell, Texarkana School District, Rockwell Collins, SC Johnson, Bucyrus International, United Way, College of William and Mary, Penn State University, Notre Dame, Takeda Pharmaceuticals, Boise Cascade, Skadden, Loudon County City Government, Manulife Financial, Dentsply, AAAS, Fletcher Allen Health Care, Chicago Board of Trade, and Management Concepts.

Candace is fascinated by blockchain and cryptocurrencies, practices mindfulness, travels extensively, and prefers a Mac to a PC. Candace holds a Master’s degree in Public Administration from Harvard Kennedy School; a Master’s Certificate in Project Management from The George Washington University; an Education Policy Certificate from The University of Virginia; and a bachelor’s with a concentration in Corporate and Community Education from Indiana University.


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Assistant: Steve Walker


Education, Training & Labor
Decision Making & Negotiation

Mailing Address

Harvard Kennedy School
79 John F. Kennedy Street
Cambridge, MA 02138