Mark Fagan is a Lecturer in Public Policy and former Senior Fellow at the Mossavar-Rahmani Center for Business and Government at Harvard Kennedy School. Mr. Fagan teaches Operations Management, Service Delivery via Systems Thinking and Supply Chain Management, and Policy Design and Delivery in the degree program. In executive education, he is the faculty chair for Delivering Public Services: Efficiency, Equity and Quality. In another program, he teaches strategy and cross boundary collaboration. Previously, he was a Lecturer in Law at Boston University School of Law where he taught Securitization, Lobbying and the Law, and Trust and Honesty in the Real World.
The focus of his research is on the role of regulation in competitive markets. He is presently spearheading an initiative at The Taubman Center for State and Local Government that examines the policy and associated regulatory impacts of autonomous vehicles. He leads efforts to catalyze policy making through Autonomous Vehicle Policy Scrums, cross sector policy design sessions hosted by governments from Boston to Buenos Aries to Toronto. He is the coauthor of two recent papers on autonomous vehicles policy: Autonomous Vehicles Are Coming: Five Policy Actions Cities Can Take Now to Be Ready and Developing Urban Mobility Policy in Response to Autonomous Vehicles.
He has written about the impact of deregulation in the railroad industry including a paper published by Transportation examining the impact of regulatory differences on rail freight share between the United States and the European Union. He has also published papers examining the safety and security externalities associated with the transportation of hazardous materials. He has examined the impact of electricity restructuring in the United States. The research in electricity markets has been published in the Electricity Journal and cited in the New York Times. Other research papers include the role of government in the financing of small and medium size enterprises to foster growth in China and the need for institutional innovation to support technology and globalization, a collaboration between Mr. Fagan and the Vice Minister for Science and Technology in China.
Fagan developed a range of teaching materials including a set of operations management case studies. He also coauthored Architect, Pilot, Scale, Improve: A Framework and Toolkit for Policy Implementation. Harvard Kennedy School’s Case Program recently published his digital course for teaching lobbying and advocacy, a series of 15 lectures and associated teaching materials.
Mark Fagan was a founding partner of Norbridge, Inc. a general management consulting firm that has a distinctive competence in the transportation sector. Mr. Fagan specializes in helping companies solve operations management challenges. He works with clients in the transportation, telecommunications and utility industries as they grapple with increasing shareholder value in a deregulated world.
Mr. Fagan earned a Masters Degree in City and Regional Planning at Harvard University and a BA at Bucknell University.
Conflict of Interest Disclosure: Mr. Fagan consults to an array of private sector clients. A list of active clients will be provided upon request.
Executive Education Programs
Transforming Service Delivery for the 21st Century: Strategies for the Public Good
Courses
Sponsored projects include research, training, convening, and other initiatives externally funded through grants, contracts, and cooperative agreements. Funding sources can include the US federal government, state and local agencies, private foundations, corporations, and foreign entities (public and private).
The below list includes all sponsored projects in progress or completed within the current and past 2 calendar years, administered at the Harvard Kennedy School under the direction of the named faculty member as Principal Investigator. Please note that this list includes only those activities supported by external sponsored funding; other sources of support are not included (e.g., philanthropy, HKS or Harvard internal resources).
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Sponsor Name
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Transparent Engagement
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Outside Professional Activities For Mark Fagan
| Organization | Relationship |
|---|---|
| Duke Energy Corporation | Consulting |
| Mico Finance Opportunities | Fiduciary board membership |
| Peace Corps | Consulting |
| Technion-Israel Institute of Technology | Consulting |
| Technion-Israel Institute of Technology | Speaking engagement, invited lecture, or presentation |