The Harvard Kennedy School IT department is responsible for the design, development, implementation, maintenance and support of all information technology resources at HKS. This includes network services, data center operations, desktop and administrative applications, multimedia technology, telecommunications, research computing and classroom technology.

Need more IT information?

To get IT help, contact the IT Service Center by phone at 617-495-DESK (3375), walk-up to Belfer G-6, or email

The HKS community can find additional information, documentation and a list of IT services offered by visiting the Information Technology site on KNet.

The HKS IT department is led by Steve Duncan, the director of IT, who reports to the associate dean and chief information officer. The department consists of 32 staff and is divided into six functional teams:

  • Applications Development
  • Operations
  • IT Procurement
  • Media Services
  • Support
  • Project Management