HKS Authors

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Staying home sick is a luxury that America’s retail and food service workers simply can’t afford, a situation that will only make the Coronavirus epidemic worse. Over the past four years, we’ve surveyed over 100,000 retail and food service workers employed at 140 of America’s largest service sector companies—firms including Walmart, Costco, McDonalds, Starbucks, Home Depot, Olive Garden, Applebee’s, and many more.


Schneider, Daniel, and Kristen Harknett. "Close to the Edge: Service Workers and Their Children at the Front Lines of a Crisis." William T. Grant Foundation Blog, April 2020.