HKS Authors

See citation below for complete author information.


Service sector workers have been newly recognized as essential during the COVID-19 crisis. These frontline heroes have been essential to meeting our basic needs throughout the pandemic, doing everything from stocking grocery store shelves to driving delivery vehicles to staffing pharmacies.


Schneider, Daniel, and Kristen Harknett. "Connecticut Workers Deserve Predictable Hours." CT Mirror. June 2021.