For the People: Can We Fix Public Service? 2003 HKS Authors See citation below for complete author information. Iris Bohnet Co-Director, Women and Public Policy Program Albert Pratt Professor of Business and Government Citation Bohnet, Iris, and Susan C. Eaton. "Does Performance Pay Perform? Conditions for Success in the Public Sector." For the People: Can We Fix Public Service? Ed. John D. Donahue and Joseph S. Nye, Jr. Brookings Institution, 2003, 238-254.