HKS Authors

See citation below for complete author information.

Thornton Bradshaw Professor of Public Policy, Decision Science, and Management

Abstract

“I’ll have time for feelings after I’m dead. Right now, we’re busy.” - Michael Griffin (2006), former Administrator of NASA Many people believe, as Griffin does, that judgment and decision making (JDM) should be devoid of emotion. Managers who share this belief risk misunderstanding the basis of their decisions and the decisions of those around them. Overlooking emotion will result in missed opportunities not only to correct biases, but also to use emotions as tools to improve decision making.

Citation

Dorison,Charles A., Joowon Klusowski, Seunghee Han, and Jennifer S. Lerner. "Emotion in Organizational Judgment and Decision Making." Proceedings of the National Academy of Sciences 49.1 (January-March 2020): 100702.