HKS Authors

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Against the backdrop of a global health crisis, service-sector workers are newly visible. While millions of American workers have been instructed to stay home, workers in the grocery, food-service, pharmacy, hardware, and delivery sectors continue to stock stores, fulfill take-out orders, and deliver necessities. Their work is vital to the wellbeing and survival of the population during the coronavirus pandemic. But, these members of the essential workforce are highly vulnerable to the economic and health risks posed by the pandemic.


Schneider, Daniel, and Kristen Harknett. "Essential and Vulnerable: Service-Sector Workers and Paid Sick Leave." Shift Project Research Brief, 2020.