Compass: A Journal of Leadership Fall 2004 HKS Authors See citation below for complete author information. Herman B. (Dutch) Leonard George F. Baker, Jr. Professor of Public Management, HKS; Eliot I. Snider and Family Professor of Business Administration, HBS Arnold Howitt Adjunct Lecturer in Public Policy Citation Leonard, Herman B., and Arnold Howitt. "In the Heat of the Moment." Compass: A Journal of Leadership Fall 2004: 19-23.