HKS Authors

See citation below for complete author information.

Director, Bloomberg Center for Cities at Harvard University
Emma Bloomberg Senior Lecturer in Public Policy and Management

Abstract

Cross-sector collaboration can help cities tackle complex social and economic problems, but results are mixed. New research suggests that how a collaboration responds to setbacks plays a crucial role in its success. Rather than seeking the “perfect” governance model, collaborators should adopt five key actions enabling progress.

Citation

Pulido-Gomez, Santiago, Jorrit de Jong, Jan Rivkin, and Yamile Nesrala. "Learning From Setbacks in Collaborations." Stanford Social Innovation Review (May 27, 2025).