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What kind of data can be analyzed in what ways to help to determine the current level of performance, to ascertain what approaches (if any) are (or have been) working and why, to diagnose key performance deficits, to nominate opportunities for the next improvements, and to suggest strategies to be pursued?


Behn, Robert. "PerformanceStat as a Search for Strategic Evidence." Paper presented at the National Public Management Research Conference, Columbus, and the Annual Research Conference of the Association for Public Policy Analysis and Management, Washington, D.C., October 1-3 and November 6, 2009.