HKS Authors

See citation below for complete author information.

Albert J. Weatherhead III and Richard W. Weatherhead Professor of Public Management, Emeritus


Any guesses on which agency has the largest number of employees who believe they are valued and that their work is important? According to a new study from the Merit Systems Protection Board (MSPB), the winner is NASA, with 50 percent of its employees saying they feel highly engaged. The Homeland Security Department is last on the list, with only 20 percent of its employees reporting the same sense of appreciation.


Kelman, Steven. "Satisfied Employees Prove Value." Federal Computer Week. January 12, 2009.