Leadership is about enabling others to achieve purpose in the face of uncertainty. When there’s certainty, when you know what to do, you don’t need leadership. It’s when you don’t know what to do that the art and creativity of leadership matters. It matters even more in enabling others to work together to achieve a common purpose in the face of uncertainty. One way to look at leadership is reaching down to mobilize the resources of a constituency and turning them into goals consistent with that constituency’s values. We start with the skill of relationship-building, the story of self. Then we develop the skill of motivation or the story of us. Third, the skill of strategizing, the story of now. And fourth, the skill of action.
Ganz, Marshall. "Why Stories Matter." Sojourners Magazine. March 2009.