Leaders of all kinds of organizations are struggling to figure out what they should be doing in the face of the outbreak of COVID-19. Through their research on crisis management and interaction with many people involved in managing this event, crisis leadership experts at Harvard Kennedy School have developed a set of important observations designed to provide useful guidance to those trying to determine what they and their organizations should be doing.
Harvard Kennedy School Dean Doug Elmendorf outlines the social, economic, and political factors that erode trust in public leadership—and provides recommendations to restore this trust—in a lecture at the University of Wisconsin–Madison’s La Follette School of Public Affairs.
Emergency planning and multi-agency response efforts helped mitigate some of the catastrophic impacts from Hurricane Harvey, yet the devastation caused by the storm will be felt in south Texas for years to come. Arnold Howitt and Dutch Leonard provide their perspectives on the storm, the massive disaster response efforts that it spawned, and the prospects for recovery in the region.
Equips leaders involved in crisis management at the federal, state, and local level with the skills and analytical frameworks necessary to successfully manage, survive, and recover from unexpected events.